I paid for MyCalPro and NEVER GOT IT.

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I paid for MyCalPro and NEVER GOT IT.

Postby Dingo45 » Thu Jan 09, 2014 6:51 pm

Hi,

I purchased MyCalPro within you App MyCal. I was charged for it and received my receipt from ITunes. However I never got my MyCal Pro. And if I want to upgrade it is asking me again to pay.

Can you either refund me or upgrade my app! I feel ripped off!! :(
Dingo45
 
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Re: I paid for MyCalPro and NEVER GOT IT.

Postby HairyJohn » Fri Jan 10, 2014 3:40 am

Hi there!
Sounds like an in app purchase problem, should be simple to resolve. Try the following:
Tap Info
Tap Restore Purchases

If that doesn't enable the Pro features please email me you log file:
Tap Info
Tap Email log to support

Regards
John
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HairyJohn
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