Latest update

[realbaldrick]

I have just added 1.9.9 and it has turned my Ipad4 into a mess on opening up. Nothing is aligned. I have taken off and re installed,still the same.Any ideas why?

[HairyJohn]

Sorry to hear that!
Can you end me a screenshot of the problem? To do this:
Press the Home and Power button at the same time briefly. The screen will flash as if a photo has been taken
Go into the Photos app. The screenshot will be there. Please email the screenshot to support @ johnhair.com

Regards
John

[JLM]

I'm having the same problem. The right side of the page is unavailable and the left side is black.

[HairyJohn]

Interesting, does it resolve if you rotate the device?

[JLM]

I did have the rotation set to lock, so I unlocked the rotation , went back to the app, and it was fine viewing it in "portrait" . So then I went back to settings and set the rotation back to lock as I originally had it, then back to the app and now it is as it should be. Thanks for that suggestion, it seems to have taken care of the problem.

[Blountn]

John,

I was most disappointed having updated to have the same issue and have not updated on my iPhone as yet. The top of the display is masked by a rectangle that obscures the search bar and other features. Use this all while and look forward to a fix ASAP...

Nige.

[HairyJohn]

With regards to the toolbar showing a pink banner:

• Tap the Calendar Filter icon (4 horizontal lines)
• Ensure All Calendars is ticked
• Ensure All Category Tags is ticked
• Tap Done

Im really sorry about the inconvenience!

Regards
John

[Blountn]

John,

That fixes the banner thanks so usable again, great. Still experience the left hand screen missing until you rotate to portrait and back again.

Thanks for the speedy reply, much appreciated,

Nigel.

[HairyJohn]

Just a heads up, Apple have approved my new version (1.9.10) which fixes both these issues. The new version hasn't propagated across all of Apple's iTunes servers yet but should be widely available in a few more hours.

Once, my apologies to everyone that experienced issues with my previous release!

Regards
John

[Blountn]

John,

thanks for the great support all works well again, much appreciated,

Nigel.