Upgrade
Posted:
Fri Aug 09, 2013 5:58 pmby Dave Cole
I am trying to purchase your colour update. When I try to purchase it the apps store is telling me that I am using a different password than the one I used to purchase my cal and that I need to repurchase my cal again before I can purchase the upgrade can you help please.
Re: Upgrade
Posted:
Sat Aug 10, 2013 7:57 amby HairyJohn
Hi Dave,
This sounds a little odd, I'm guessing you haven't changed Apple accounts? You definitely purchased myCal PRO with the same iTunes account?
Unfortunately there is very little I can do here, Apple keeps all the payment and transaction requests separate to the app itself, I cannot access them. All I get is a notification that it was or was not successful.
You may have to raise this as an issue directly with Apple, possibly popping into an Apple store to speak to someone on the Genius Bar. They are usually pretty good at sorting account issues, I've heard.
Regards
John