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All items just deleted from my calendar!

PostPosted: Tue Nov 19, 2013 10:02 pm
by Cher
I have been using the calendar for quite some time and all of a sudden everything I had on the calendar went blank... I have tried looking in my settings, reloading the calendar and making sure I had an updated version, but can't find a solution...

Re: All items just deleted from my calendar!

PostPosted: Wed Nov 20, 2013 9:01 am
by HairyJohn
Hi Cher!
Ok that doesn't sound good, do you use iCloud at all? Or do you sync with a PC or Mac?

First thing to check, in the toolbar is a button with 4 horizontal lines. Can you tap it and make sure all the calendars are ticked.

Also, can you tap the Info icon in the toolbar, then tap 'Email log data to support'.

Regards
John

Re: All items just deleted from my calendar!

PostPosted: Sat Dec 21, 2013 2:33 am
by Mar1103
My calendar also just went blank. Did you get yours back?

Re: All items just deleted from my calendar!

PostPosted: Sat Dec 21, 2013 10:05 am
by HairyJohn
Hi Mary,
Thank you for the log file, I believe the issue you are experiencing is the same as this :
viewtopic.php?f=2&t=369

Let me know if that helps!

Regards
John

Re: All items just deleted from my calendar!

PostPosted: Sat Dec 21, 2013 11:55 am
by HairyJohn
Also just to be clear, to replicate this I did the following:
Go into the Settings app (not Settings in myCal)
Tap iCloud
Set Calendars to Off

To resolve I simply set Calendars back to On.

Regards
John