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holidays [RESOLVED with temp workaround]

PostPosted: Mon Dec 16, 2013 2:15 am
by flhsx2
i have mycal pro on my iphone4 and ipod4 . i subscribed to u.s. holidays which i have on my ipod and had on my iphone. i had the holidays on my iphone and then they disappeared. i tried to resubscribe the holidays, nothing. tried to restore purchases, nothing. tried deleting and reloading app from my itunes and resubscribe the holidays still no holidays. in "setting", "calender", it shows that i have u.s. holidays (subscription) and sometimes that too disappears. in "information", it say "extra pack" has been purchased. any ideas. thanks

Re: holidays

PostPosted: Mon Dec 16, 2013 9:49 am
by HairyJohn
Hi there,
Can you check something for me, in the tool bar tap on the icon with 4 horizontal lines to open the Calendar Filter. You should see all your calendars there, is the US Holiday calendar ticked? Just to be sure can you tick the option at the top for All Calendars.

Let me know how you get on!

Regards
John

Re: holidays

PostPosted: Tue Dec 17, 2013 3:23 am
by flhsx2
hi john. all the calendars plus the top "all calendars" are checked. i even unchecked the u.s. holiday and "all calendars" separately still too no avail.
frank

Re: holidays

PostPosted: Mon Dec 23, 2013 11:19 am
by HairyJohn
Ive been testing this and found an issue with iOS7. Can you try the following:

Add the US holidays on your phone (if it isn't already)
Go to the Month View in myCal
Go to December, do you see the xmas holiday?
Go to November
Tap the red arrows icon (top left). This will force a full reload of data

Did that solve the problem?

Thanks
John

Re: holidays [RESOLVED with temp workaround]

PostPosted: Thu Jan 02, 2014 2:37 am
by flhsx2
hello john. sorry it has taken so long to reply. i have been on vacation and i just got back. and when i'm on vacation i don't check anything except the weather. so i tried your suggestion a couple of times and still no holidays. if there is an odd ball problem somehow i'll find it. thank again, frank.

Re: holidays [RESOLVED with temp workaround]

PostPosted: Thu Jan 02, 2014 1:50 pm
by HairyJohn
I have another user on email with the same issue, so its definitely not isolated.
If I could get one of you onto my beta team I'll be able to send out a debug version which will tell me why the holidays aren't appearing.

Let me know if you're interested!

Regards
John

Re: holidays [RESOLVED with temp workaround]

PostPosted: Fri Jan 03, 2014 4:16 am
by flhsx2
yes i willing to help. is there any possible negative effects to the phone?

Re: holidays [RESOLVED with temp workaround]

PostPosted: Fri Jan 03, 2014 3:28 pm
by HairyJohn
No negative effects for your phone. I'll send you an email invitation to join up, you'll need to register your device and I'll then be able to send you test builds directly.

Many thanks!
John

Re: holidays [RESOLVED with temp workaround]

PostPosted: Fri Jan 03, 2014 11:20 pm
by flhsx2
got it and signed up.

Re: holidays [RESOLVED with temp workaround]

PostPosted: Sat Jan 04, 2014 10:43 am
by HairyJohn
Excellent, I'll get a new build out to you today.