Page 1 of 1

Ap has crashed .......

PostPosted: Wed Feb 12, 2014 9:49 am
by Steve
Hi I received an on screen advice message this morning regarding this AP when I selected the 'ok' button the screen has gone sectionaled black and white and all my data has been erased !!! Obviously this has caused some concern and I was curious as to the fix ..........

Re: Ap has crashed .......

PostPosted: Wed Feb 12, 2014 10:29 am
by HairyJohn
Hi Steve!
Sorry to hear the app has crashed, did you get an option to email the crash logs?

With regards to the data, myCal reads events from the internal calendar database (it doesn't have its own) so your data should be fine It sounds like it just isn't being displayed correctly.

Can you tap on the Info icon in the toolbar, and then tap Email log to support? I'll take a look asap.

Also, it is worth checking that the calendar Filter has All Calendars and All Category Tags set to ON. The icon for this is the 4 horizontal lines.

Let me know how you get on!

Regards
John