Mycal app not working

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Mycal app not working

Postby Sadiejones78 » Sun Feb 07, 2016 1:06 pm

I have been using my app with no problems. However this morning I have been unable to access it, the screen goes black and it kicks me out. I have restarted the program, iPad etc but no joy. I didn't want to delete the app and risk losing all the info I have stored on there.
Sadiejones78
 
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Re: Mycal app not working

Postby HairyJohn » Sun Feb 07, 2016 7:47 pm

Hi Sadie,
I am sorry to hear that, can you tell me which iPad you have and what iOS version you are using?

Don't worry you can delete and reinstall the app, your events are actually stored within the internal iOS calendar on your device, so deleting the app won't affect your events.

Regards
John
*** NEW *** eventium has been updated with Tasks, To-Do Lists and Reminders! Take a look at the forum announcement here or see the screenshots on the AppStore.
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Re: Mycal app not working

Postby Sadiejones78 » Mon Feb 08, 2016 9:49 am

Thank you. I deleted and reinstalled the app and it is now working.

Sorry on another point can I sync the calendar items from my iPad to my iPhone?

Thank you
Sadiejones78
 
Posts: 3
Joined: Sun Feb 07, 2016 12:57 pm

Re: Mycal app not working

Postby HairyJohn » Mon Feb 08, 2016 2:28 pm

Hi Sadie,
The easiest option is to move to using iCloud based calendars, try the following:
http://www.apple.com/uk/icloud/setup/ios.html

It is really easy to setup, and myCal will just keep continuing to work.
Let me know how you get on!

Regards
John
*** NEW *** eventium has been updated with Tasks, To-Do Lists and Reminders! Take a look at the forum announcement here or see the screenshots on the AppStore.
HairyJohn
Site Admin
 
Posts: 393
Joined: Mon Jul 02, 2012 9:16 pm

Re: Mycal app not working

Postby Sadiejones78 » Mon Feb 08, 2016 2:38 pm

Thank you for your help
Sadiejones78
 
Posts: 3
Joined: Sun Feb 07, 2016 12:57 pm


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