Page 1 of 1

Mycal app not working

PostPosted: Sun Feb 07, 2016 1:06 pm
by Sadiejones78
I have been using my app with no problems. However this morning I have been unable to access it, the screen goes black and it kicks me out. I have restarted the program, iPad etc but no joy. I didn't want to delete the app and risk losing all the info I have stored on there.

Re: Mycal app not working

PostPosted: Sun Feb 07, 2016 7:47 pm
by HairyJohn
Hi Sadie,
I am sorry to hear that, can you tell me which iPad you have and what iOS version you are using?

Don't worry you can delete and reinstall the app, your events are actually stored within the internal iOS calendar on your device, so deleting the app won't affect your events.

Regards
John

Re: Mycal app not working

PostPosted: Mon Feb 08, 2016 9:49 am
by Sadiejones78
Thank you. I deleted and reinstalled the app and it is now working.

Sorry on another point can I sync the calendar items from my iPad to my iPhone?

Thank you

Re: Mycal app not working

PostPosted: Mon Feb 08, 2016 2:28 pm
by HairyJohn
Hi Sadie,
The easiest option is to move to using iCloud based calendars, try the following:
http://www.apple.com/uk/icloud/setup/ios.html

It is really easy to setup, and myCal will just keep continuing to work.
Let me know how you get on!

Regards
John

Re: Mycal app not working

PostPosted: Mon Feb 08, 2016 2:38 pm
by Sadiejones78
Thank you for your help