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Can’t open after update

PostPosted: Wed Jan 03, 2018 8:55 am
by roewalsh
I updated myCalpro and it now won’t open. How do I open it. roewalsh

Re: Can’t open after update

PostPosted: Wed Jan 03, 2018 11:40 am
by HairyJohn
Hi there,
What iOS version are you using?
If you reboot the device, does that help?

Regards
John

Re: Can’t open after update

PostPosted: Wed Jan 03, 2018 3:28 pm
by roewalsh
I am using iOS 11.2.1. Still doesn’t work after turning device off and on. Robert

Re: Can’t open after update

PostPosted: Wed Jan 03, 2018 3:45 pm
by HairyJohn
Hi Robert,
Can you try deleting the app and reinstalling pls.

Thanks
John

Re: Can’t open after update

PostPosted: Wed Jan 03, 2018 4:08 pm
by roewalsh
Will I not loose my appointments.

Re: Can’t open after update

PostPosted: Wed Jan 03, 2018 4:21 pm
by roewalsh
Now working. Thanks.

Re: Can’t open after update

PostPosted: Wed Jan 03, 2018 11:34 pm
by HairyJohn
Excellent, thank you for letting me know.
Also as you will have found, you don’t lose your events by deleting and reinstalling the app. myCal PRO reads and writes to the events stored in the internal device calendar, not within itself.

Regards
John