Page 1 of 1
MyCal crash in IOS 13
Posted:
Thu Sep 19, 2019 10:46 pmby rogerbollag
Under the new IOS 13, MyCal crashes allways. Is there going to be a new version soon?
Re: MyCal crash in IOS 13
Posted:
Fri Sep 20, 2019 8:45 amby HairyJohn
Hi Roger,
A new version of myCal is with Apple now, it should be approved shortly.
When does the app crash for you? When you run the app again do you get the option to send the crash log to support? That would be helpful in case the new version doesn't resolve the crash.
Regards
John
Re: MyCal crash in IOS 13
Posted:
Fri Sep 20, 2019 10:41 amby rogerbollag
John
Sorry to have made a little fuss. It couldn't even open after the update to IOS 13. However, deleting the app and re-installing completely solved the issue. It's working properly now, only the purchases had to be re-installed.
Re: MyCal crash in IOS 13
Posted:
Fri Sep 20, 2019 3:44 pmby HairyJohn
Its no fuss!
But there is a still a new version of myCal coming that fixes a few issues we found with iOS 13. Hopefully it won't take long for that to be released.
Regards
John
Re: MyCal crash in IOS 13
Posted:
Mon Sep 23, 2019 6:29 pmby AngieA
Mine won’t open either .. if I delete the app and then reinstall it will I lose all my diary dates ?
I’m lost without myCal.
Re: MyCal crash in IOS 13
Posted:
Tue Sep 24, 2019 8:44 amby HairyJohn
Your events are stored in the internal iOS Calendar app, so deleting and reinstalling won’t delete your events.
Re: MyCal crash in IOS 13
Posted:
Tue Sep 24, 2019 1:48 pmby AngieA
Deleting the app and reinstalling has worked...,hurrah.. and all my diary dates etc are still there.
Thanks
I was lost without it.
Re: MyCal crash in IOS 13
Posted:
Thu Sep 26, 2019 12:28 pmby HairyJohn
No problem Angie!
Glad it’s now working for you correctly.
Regards
John