Upgrade

Post your iOS specific myCal PRO questions here

Upgrade

Postby Dave Cole » Fri Aug 09, 2013 5:58 pm

I am trying to purchase your colour update. When I try to purchase it the apps store is telling me that I am using a different password than the one I used to purchase my cal and that I need to repurchase my cal again before I can purchase the upgrade can you help please.
Dave Cole
 
Posts: 4
Joined: Tue Sep 11, 2012 8:02 pm

Re: Upgrade

Postby HairyJohn » Sat Aug 10, 2013 7:57 am

Hi Dave,
This sounds a little odd, I'm guessing you haven't changed Apple accounts? You definitely purchased myCal PRO with the same iTunes account?
Unfortunately there is very little I can do here, Apple keeps all the payment and transaction requests separate to the app itself, I cannot access them. All I get is a notification that it was or was not successful.
You may have to raise this as an issue directly with Apple, possibly popping into an Apple store to speak to someone on the Genius Bar. They are usually pretty good at sorting account issues, I've heard.

Regards
John
⭐ NEW ⭐ Eventium 4 Is now available! Take a look on the AppStore now!
HairyJohn
Site Admin
 
Posts: 475
Joined: Mon Jul 02, 2012 9:16 pm


Return to myCal PRO Support [iOS]

Who is online

Users browsing this forum: No registered users and 4 guests