How can i get rid of them?
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Removing the Adds
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Removing the Adds
by tomaso1821 » Wed Sep 11, 2013 10:30 am
I bought the Pro and Extra Version but the Adds on Top of the screen will not disapear.
How can i get rid of them?
How can i get rid of them?
- tomaso1821
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- Joined: Wed Sep 11, 2013 10:25 am
Re: Removing the Adds
by HairyJohn » Wed Sep 11, 2013 11:50 am
Hi there,
The advert bar should disappear after the purchase has been completed.
Can you do the following:
If the Info screen says that both have been purchased, can you try rotating the device? It will force the view to update. I noticed an issue where the ad bar didn't disappear immediately sometimes after a purchase, which I have since fixed.
Regards
John
The advert bar should disappear after the purchase has been completed.
Can you do the following:
- Tap the Info icon in the toolbar, at the top does it say that both in app purchases have been purchased?
- Tap 'Email log data to support'
If the Info screen says that both have been purchased, can you try rotating the device? It will force the view to update. I noticed an issue where the ad bar didn't disappear immediately sometimes after a purchase, which I have since fixed.
Regards
John
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