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Post your iOS specific myCal PRO questions here

Re: closed

Postby HairyJohn » Wed Oct 30, 2013 8:48 pm

Hi again, thank you for the crash logs! I can see the app is crashing on startup, but not why.

But, there should be another file you can copy for me. Can you:
  • Plugin your device and run iTunes.
  • Click on your device in iTunes, then click on Apps.
  • Look for a section called File Sharing. Within there will be myCal PRO. Click on it
  • To the right you should see a file called startup.log and possibly an exception.log. Please send those files on to me

Thank you for your help on this! It is much appreciated.

Regards
John
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Re: closed

Postby HairyJohn » Sat Nov 02, 2013 4:29 pm

Thank you for the startup log file, unfortunately there is nothing within it to help point me at the cause of the crash.

However, I have a new version that will also log any errors to the startup log file as well. Would it be possible for me to send you this build directly? I will then be able to see what the issue is and resolve it properly.

If you are interested please let me know.

Regards
John
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Re: closed

Postby Patje » Sun Nov 03, 2013 10:19 am

for me is that good
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Re: closed

Postby HairyJohn » Sun Nov 03, 2013 10:23 am

Thank you! I will contact you directly.
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Re: closed

Postby Patje » Sun Nov 03, 2013 10:56 am

is der a trial version available
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Re: closed

Postby Patje » Sun Nov 03, 2013 11:46 am

is working,not a problem with that's version
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Re: closed

Postby HairyJohn » Sun Nov 03, 2013 11:51 am

Oh thats odd! I haven't actually fixed anything, it just improves the logging.
Can you send me the latest startup.log file please?

Regards
John
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