Syncing

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Syncing

Postby jscearce » Fri Nov 08, 2013 11:48 pm

My calendars are not syncing between my Ipad & Iphone.

Please advise
jscearce
 
Posts: 3
Joined: Fri Nov 08, 2013 10:47 pm

Re: Syncing

Postby HairyJohn » Sat Nov 09, 2013 7:44 am

Hi there!
Are you using iCloud, gmail or Exchange?

If you are using iCloud, are both devices using the same iCloud credentials?

Also, on both devices can you do the following:
Tap the Info icon in the toolbar
Tap 'Email log data to support'

I'll take a look at the logs and see what is different.

Regards
John
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Re: Syncing

Postby jscearce » Thu Nov 14, 2013 4:45 am

I sent the calendars from both iPhone & iPad. Any results in what I maybe doing wrong?

Just an FYI. When I first downloaded the calendar they were syncing ?

Thanks for the help
jscearce
 
Posts: 3
Joined: Fri Nov 08, 2013 10:47 pm

Re: Syncing

Postby HairyJohn » Thu Nov 14, 2013 2:16 pm

Apologies, I missed it when you sent the log files at the weekend!

Ok everything looks correct to me from the log file side. But there are a few things you can try:
  • Go into the Settings app on both devices (not Settings within myCal)
  • Check the iCloud settings, make sure both devices are logging in
  • Add a test event on both devices with a different name
  • Log into iCloud.com. See which events arrive
  • Add an event within iCloud.com. See which devices receive the event

Let me know how you get on!

Regards
John
⭐ NEW ⭐ Eventium 4 Is now available! Take a look on the AppStore now!
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Re: Syncing

Postby jscearce » Sat Nov 16, 2013 12:18 am

How do you change the default calendar?...for when ur adding a new event.
jscearce
 
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Re: Syncing

Postby HairyJohn » Sat Nov 16, 2013 11:27 am

There is a setting for that! Try this:
  • Go into the Settings app (not Settings in myCal)
  • Go into Mail, Contacts, Calendars
  • Scroll to the Calendars section, and set the Default Calendar
Did you get the syncing issue resolved?

Thanks
John
⭐ NEW ⭐ Eventium 4 Is now available! Take a look on the AppStore now!
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